Harrods Abuse Claims

Compassionate legal support and guidance for survivors of abuse

We are seeking justice for survivors of abuse

If you have suffered abuse, we want you to know that we are here to help.

Our experienced team is here to support you in seeking justice and making sure that the person responsible, or indeed any organisation that failed to protect you, is held accountable for their actions. We are committed to fighting for you.

We recognise the deeply personal and sensitive nature of what our clients have suffered and you can trust that we will always put you first, handling your case with the utmost confidentiality, sensitivity, compassion and care.

Your privacy is our priority.

Why choose KP Law?

Harrods

 

If you or someone you know is a survivor of abuse in connection with Harrods and Mohammed Al Fayed we are here to help you take action and seek the justice that is deserved. At KP Law, we understand the emotional toll and trauma caused by this systematic failure of corporate responsibility. Our compassionate legal team is committed to supporting survivors through every step of the legal process.

On Wednesday 10th December 2025, KP Law announced it had negotiated new mechanisms with both the Estate of the late Al Fayed and Harrods. The agreement introduces crucial improvements and safeguards that were missing from the existing scheme, putting KP Law clients in control and giving survivors a meaningful choice in how they pursue the justice they deserve.

The new mechanisms agreed include individualised assessments, a fairer global settlement process, enhanced confidentiality and protection, amendments to the medical evidence process to reduce re-traumatisation risk and a route to resolution without court proceedings. The current Harrods scheme is to close on 31st March 2025, but the new mechanisms agreed extend this period, with an expectation that they will run until May 2026. Importantly, these mechanisms remain open to additional survivors should they wish to join the KP Law settlement process.

KP Law’s rejection of Harrods Redress Scheme is vindicated as more evidence emerges of the present senior managements team’s role during the years of abuse

“We have been highly critical of Harrods redress scheme from its initial launch, objecting to the fact that it is self-managed by Harrods and its senior management team, many of whom were part of the same senior management team present during the years of abuse. We have long argued that this should not be the case and have called for full disclosure from Harrods on who, within its senior management team, knew what and when. The announcement by the MET last week and the emergence of fresh information contained within the Bloomberg investigation, are just further examples of why the Redress Scheme is unsuitable and why over 95% of our 276 survivor clients have rejected it.

We have also questioned why there is a 31st March cut off point for the Redress Scheme, arguing that it is putting additional pressure on survivors to make a decision on the path they should take when it is clear that not all the evidence has been uncovered and Harrods own internal investigation is still ongoing. We believe, as do all our survivor clients, that no final conclusion can or should be reached until all the evidence has been fully disclosed and made public, and everyone involved held to account. The recently agreed KP Law mechanisms, negotiated with Harrods and the estate of the late Al Fayed (‘the Estate’) provide an alternative, more trauma-informed and protective alternative that directly addresses these concerns and which have no self-imposed cut off point, allowing all the evidence to be obtained and investigated thoroughly  before any final settlement is concluded.

Given the new information and recent announcements, KP Law will be calling for further urgent discussions with Harrods to continue to push for full disclosure to fully understand the true extent of the enabler network that existed within the organisation, and to ensure that all our survivor clients get the justice and compensation they deserve”.

Kingsley Hayes, Partner

You're in safe hands

KINGSLEY HAYES: PARTNER

Kingsley Hayes is a Partner at KP Law. He leads a passionate team that includes some of the most skilled lawyers in the country.

Kingsley Hayes - Partner at KP Law

EMMA BIRCH: PARTNER

Emma is a Partner at KP Law with responsibility for some of the Firm’s most high-profile and high-value cases. She has significant experience in leading on large-scale complex claims across a broad range of sectors. Emma’s primary focus is on achieving justice and effective redress for all of our clients. She takes a pragmatic but considered approach, ensuring that each individual client’s needs are met throughout the litigation process whilst delivering efficient resolution.

 

 

 

LUCY TRAYNOR: SENIOR ASSOCIATE

Lucy specialises in representing survivors of sexual abuse and exploitation, with particular expertise in historic and complex claims with multiple survivors. She acts for survivors in highly sensitive cases involving abuse and exploitation that may have occurred many years or even decades ago, providing clear legal advice and unwavering support throughout the claims process.

A key aspect of Lucy’s practice is the strong rapport she builds with survivors. She understands the courage it takes to come forward and is committed to creating a safe, supportive environment in which survivors feel listened to, respected, and empowered. Her empathetic and client-focused approach helps survivors navigate what can often be an emotionally challenging legal journey.

Lucy has extensive experience dealing with the complex legal issues that frequently arise in abuse litigation, including limitation, liability, and evidential challenges. She is skilled at investigating historic allegations, gathering evidence and advancing claims where the passage of time can present significant obstacles. She also understands the additional pressures that arise from such claims, including the interest often given to the case from the media and has experience of assisting her clients in dealing with the media as well as other third-party organisations and forums including the recently formed APPG which is currently taking evidence in regard to the Harrods case.  

Known for her compassionate approach and attention to detail, Lucy is dedicated to securing justice and meaningful outcomes for survivors, as well as holding everyone responsible to account. She combines technical legal expertise with a genuine commitment to her clients, ensuring they are supported at every stage of the process while pursuing the compensation and accountability they deserve.

Lucy has also been involved in representing survivors in the high profile Harrods abuse litigation, acting for individuals bringing claims arising from allegations of sexual abuse by Mohamed Al Fayed. This work has involved supporting survivors through complex and deeply personal claims, navigating sensitive evidential issues and helping clients pursue accountability against a major corporate institution.

Nearly two years on and still no justice for hundreds of victims of Al Fayed’s abuse

As the second anniversary of the BBC documentary that first revealed the scale of the horrific abuse and exploitation suffered by hundreds of survivors at the hands of Mohamed Al Fayed and those who enabled him approaches, we will spend the next two weeks highlighting the profound and lasting impact on survivors who are still seeking justice.

Having previously spoken publicly to raise awareness of the systemic abuse perpetrated by Fayed, and to reassure other survivors that they were not alone, our clients are once again finding the courage to speak out.

Read Sarah and Carrie’s stories:

Frequently asked questions

Can you explain the process of sign-up?

You are able to sign up for this claim by clicking this link and providing your details. We will then send you our engagement documentation to review and sign in order to appoint us to act for you in relation to your claim. We will then be your point of contact as your claim progresses.

After you have completed the signup papers, you will receive confirmation from KP Law that we have onboarded you as a client. We will write to you with next steps and provide you with key contacts at KP Law. 

Our introductory e-mail to you will include information on how we will keep in contact with you. 

We are committed to ensuring that our services are fully accessible to everyone. If you have specific accessibility needs, we encourage you to let us know by emailing or calling us so that we can provide the necessary support. 

It is our regulatory duty to maintain the confidentiality of your information under the UKGDPR (UK General Data Protection Legislation). 

KP Law are authorised and regulated by the Solicitors Regulation Authority with registration number 661050. 

KP Law will work alongside the barrister team of Dean Armstrong KC, Bruce Drummond and Maria Mulla.  

No. Each client’s case will be dealt with individually and on its own merits. Whilst many clients may have had similar experiences, they will not be the same and must be handled individually.

Claims against other parties will be considered where appropriate.

It is not possible to say how quickly your case will be concluded. This is because there are many factors that will dictate the timescales that are beyond our control. What we can say is that we will aim to resolve your case as efficiently and smoothly as possible and provide you with regular updates on the progress of your claim.

We understand the emotional and physical impact such experiences can have, and we are committed to supporting you at every stage of your journey. Beyond skilled legal representation, our network includes compassionate experts experienced in assisting survivors of sexual abuse. We ensure that you have access to support tailored to your needs. Your wellbeing is our priority.

Frequently asked questions - Harrods Survivor Group

I would like to be a client of the three barristers (part of the Justice for Harrods Survivors team) but work with my own solicitor. Can I do this?

You have freedom of choice to select a Solicitor to represent you. Only the Solicitor you choose can tell you if they would instruct any particular Barrister so that is a question you should ask them. 

As part of the sign up process, you will provide KPL with authorisation to access your files from the barrister team. The barrister team will arrange for your files to be uploaded to a secure file site for KP Law so there is no transmission of your sensitive information by email or other method. 

The barrister team keeps a note of pseudonyms and will pass these to us as part of the data transfer process.